Penguin System Co., LTD (hereafter: Penguin System or We) respects your privacy. This Privacy Policy informs you about our privacy practices including details of the personal data we collect, use and transfer. Penguin System considers a careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us. In our processing we comply with the requirements set by the major privacy legislation, including EU General Data Protection Regulation (hereafter: GDPR).

Use of personal data

When you visit our website, create an account, fill in the contact page, or via other functions of our website, you leave certain personal information with us. You may also have provided data to us by e-mail or telephone.

We may process the following data:
Name,
Login ID,
Telephone number,
E-mail address,
Other contact details,
Other information that you provide to us.

We use this data for the following purposes:
Providing access to our websites,
Using functionalities on our website,
Offering our services,
Recording telephone contact,
Obtaining insight into the use of our website,
Improving and evaluating our website and services.

Our privacy practices are aligned with the requirements of GDPR. We are a Data Controller of your information. The legal basis for this processing is consent or our legitimate interests, namely the proper administration of our website and business.

We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details, and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is consent.

We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analyzing the use of the website and services. The usage data is not linked to any information that is personally identifiable. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

Security of personal data

We take appropriate technical and organizational security measures to limit abuse of, and unauthorized access to, your personal data. For example, we use strict safety procedures and access control.

Storage period

We do not store the data for longer than is necessary to achieve the objectives stated in this privacy policy. We use the statutory retention period of 7 years after the end of customer relationship, depending on the data and documents.

Confidentiality & provision to third parties

We deal confidentially with your personal data. We do not provide the personal data we collect via our website to third parties for direct marketing purposes of these parties. Financial transactions relating to our website and services are handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices on their websites.

Third party websites

The privacy policy does not apply to websites of third parties that are connected to our website by means of links. We cannot guarantee that these websites handle your personal data in a reliable or secure manner. We advise you to read the privacy policy of the websites of third parties before you visit these websites, or if you enter personal data there, for more information about the way in which they deal with your data.

Cookies

Session cookies are used on the Penguin System website. A session cookie will expire at the end of the user session, when the web browser is closed. These cookies are used to store information including the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content. You can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies. If you clear or block cookies, you will not be able to use all the features on our website.

Cookies used by our service providers

Our service providers use cookies, and those cookies may be stored on your computer when you visit our website

Your rights with respect to your personal data

When you have provided us with personal data, you have the following data protection rights:
The right to access,
The right to rectification,
The right to erasure,
The right to restrict processing,
The right to object to processing,
The right to data portability,
The right to withdraw consent.
You can submit this request by contacting us via our contact page. To prevent abuse, we can ask you to adequately identify you.

International transfers of your personal data

We have offices and facilities in Japan. The European Commission has made an "adequacy decision" with respect to the data protection laws of Japan.

Changes to this privacy policy

Penguin System may change this privacy policy from time to time. Changes will be published on this website. It is therefore advisable to consult this privacy policy regularly, so that you are aware of these changes.

Contact details

If you wish to contact Penguin System as a result of this privacy policy, this can be done through the contact details below.
By telephone: +31 085 06 04 783
By post: Werkmansbeemd 8F, 4907 EW Oosterhout, Netherlands
By e-mail: emersim@2renterprises.com
Authority Personal Data
Of course, Penguin System will gladly help you if you have complaints about the processing of your personal data. If, despite this, you do not come together with Penguin System, you also have the right to file a complaint with a supervisory authority in the country where you live, or work, or where you consider that data protection rules have been breached